![Social Media Week Panel Recap: Social Media Goes To University]()
by Cyrus Mavalwala, ABC, MC | Oct 7, 2013 | Blog, Cyrus, Social Media, Social Media Training |
The fall is crazy busy for everyone. Companies are launching new services and products, PR and marketing agencies are receiving the green light on a backlog of projects, and courses like UofT School of Continuing Studies’ ‘Social on the Inside: Digital Strategies for...
![Twitter for Customer Service – Questions from the Front-line #2]()
by Ernesta Rossi | Sep 13, 2013 | Social Media, Social Media Training |
In a recent blog post, Twitter for Customer Service – Questions from the Front Line #1, we shared some common questions we received from attendees during one of our recent Twitter for Customer Service sessions. The second most asked question was: “Must we...
![Twitter for Customer Service – Questions from the Front-line #1]()
by Ernesta Rossi | Aug 23, 2013 | Social Media, Social Media Training |
The Advantis team recently delivered our ‘Twitter for Customer Service’ training session to front-line customer support personnel at a municipal transit organization. Over the three-day training session many questions were raised by attendees – in particular they were...
![A New Social Media Certificate]()
by Cyrus Mavalwala, ABC, MC | Jan 24, 2013 | Blog, Social Media, Strategy |
You thought about it in 2011. You talked about it in 2012. And now, to advance your career, you should just do it in 2013! Invest in social media education that is 😉 If you know me, you know I’m passionate about how new strategies, technologies and processes that help...
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