by Sue Horner | Sep 2, 2011 | Blog, Writing & Editing |
A client has been thinking of introducing an e-newsletter, and no wonder. Web usability expert Jakob Nielsen calls email newsletters “the Internet’s best tool for supplementing a website.” Few promotional efforts can claim the degree of “customer buy-in” enjoyed by...
by Sue Horner | Jul 14, 2010 | Blog, Writing & Editing |
Every industry has its jargon, and oh my, people love to use it. Jargon is the specialized or technical language of a trade, profession or group; kind of like a secret handshake. You’re in if you know it, a clueless outsider if you don’t. Two official...
by Sue Horner | May 26, 2010 | Blog, Writing & Editing |
The search for an alternate way to say “man hours” and “manhole covers” for an employee newsletter article (how about “work hours” and “sewer covers”?) got me looking at the whole issue of gender neutral (or gender fair) language. Some people scoff at even calling it...
connecting
